📦 Shipping Policy – Fotocase
Processing Time
All Fotocase phone cases are custom-made to order.
Please allow 2–4 business days for production before your order is shipped.
Shipping Time
Once shipped, orders typically arrive within 5–10 business days, depending on your location and local customs processing.
Tracking Information
Once your order has shipped, you will receive an email with your tracking number.
Tracking updates may take 2–4 business days to appear after shipment.
You can track your order at any time using our Track Order page.
Customs & International Shipping
International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Fotocase is not responsible for delays caused by customs or local carriers.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your order appears delayed or lost, please contact us at support@fotocase.com with your order number, and we will assist you.